"EPoS Servicing 'better' with XR: Attendees were informed of a month long EPOS trial a retailer was taking part in after experiencing problems with his previous system. Peter Robinson said he had issues with his Sinqua system and had started the trial with EPoS support provider XR Solutions. "I needed my problems resolved the same day as I have two tills and a backoffice function, but PCMS my usual supplier couldn't come back to me quickly enough, so I phoned XR Solutions," he said. "It offered me a month's support for free and so far it's going well. If I'm happy I'll go over to it. Their mantra is that they'll come back to you within half an hour. XR looks after older systems such as Sprint and YP, and its charges work out about the same."
Mr Robinson is now a happy customer of XR Solutions!